NOTE: FILES
MUST MEET THESE REQUIREMENTS BEFORE BEING
UPLOADED!!!
All Raster/bitmap images must have a resolution of at least 300dpi.
Please allow for an 1/8” bleed on all outside edges of your artwork. i.e. if your finished final product is 4x6 your document needs to be set up as 4.25x6.25. Additionally, please keep all text and critical images at least 1/8" in from the finished final cut line. If you have any questions about what this means, please ask us for a template.
Images MUST be flattened. (this applies to Raster/bitmap/Photoshop images)
Files we accept: We would prefer to receive PDF’s….If you are unable to supply us with a PDF we also accept these types of files: JPEG, EPS, TIF, PSD, AI. (Please include outlines for all fonts if you are submitting an AI, PDF, or VECTOR based file, additionally make sure that all images are embedded in the file and are NOT linked!)
Files we accept: We would prefer to receive PDF’s….If you are unable to supply us with a PDF we also accept these types of files: JPEG, EPS, TIF, PSD, AI. (Please include outlines for all fonts if you are submitting an AI, PDF, or VECTOR based file, additionally make sure that all images are embedded in the file and are NOT linked!)
We print all two sided jobs head to head. This means that the top of the “front” file will line up with the top of the “back” file, as placed in the order. Please consider this when setting up and submitting your files.
File Dimensions: The file submitted should be the same dimensions as the desired cut size with a full-bleed. Example: Please do not submit a 3”x4” file and ask for a 4”x6” finished product.
File Submission: Front and Back documents should be set up as two separate pages. Do not create both sides in a single file or page, and please do not set your project up as a 2-up or 4-up etc.....
All files must be submitted in CMYK color format. (Unless noted otherwise)
File Submission: Front and Back documents should be set up as two separate pages. Do not create both sides in a single file or page, and please do not set your project up as a 2-up or 4-up etc.....
All files must be submitted in CMYK color format. (Unless noted otherwise)
If your order requires scoring or other special processes, please place the order and put the special instructions in the NOTES (or relevant menu selections) section on the order form. Once you have sent the special instructions, please contact our office so we can make sure all of your files are set up correctly.
**Setup for SPOT UV / FOIL / DIE CUT processes:
When setting up a design that includes special effect print processes, in almost all situations, we need to be supplied with a vector file. This can be either a .AI, PDF, or EPS file. When setting up your vector file, your finished file should contain one layer for all printable date, and then one layer (to be used as a map guide) for all special effects printing. Please be specific in the naming of your layers, so that it is understood which layer pertains to which print process. For example, if you are submitting a business card that uses SPOT UV, your file will contain two layers. The first layer will be labeled "PRINT LAYER." This layer will contain all information that you wish to be printed. The second layer will be labeled "SPOT UV LAYER" and will include a vector outline / map that shows explicitly where the SPOT UV (spot gloss) will be applied too. This layer is only a guide layer to show where the SPOT UV effect will go, and should not include any other print objects. The above process applies to using FOIL, or custom shape / die cutting. In all of these cases, you will include one print layer, and an additional layer to map out where each effect (foil, spot uv, or die cut) will be applied. If you are unable to create a usable file, in most circumstances we are happy to assist you in creating a file that will print to your criteria. If you are unclear about how something will print using effects, we can provide you a digital proof that will explicitly show how your project will print.
Black color: for true rich black colors please set your black to
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Cyan: 40%
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Magenta: 40%
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Yellow: 40%
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Black: 100%
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Fees may apply if your files are not set up properly. In most cases we can set up your files to be press ready with a minimum charge of $35.00.
By following these steps you ensure a fast and easy turnaround. If you are experiencing trouble, you can always email us or call the office. We will be happy to help you through the ordering process.
Thank you,
Phoenix Staff (contact Jonathan)






